1. Introduction

SMRT Built (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a transparent and secure manner.

This Privacy Policy outlines how we collect, use, disclose and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using our website, you agree to the terms of this Privacy Policy.

2. What Information We Collect

We may collect personal information including:

Full name
Phone number
Email address
Property address or project location
Information relating to your enquiry or project
Any other information you provide via forms, phone, or email

We may also collect non-personal information such as:

IP address
Browser type
Pages visited on our website
Device information
3. How We Collect Your Information

We collect information in a number of ways, including when you:

Submit an enquiry form on our website
Contact us via phone or email
Request a quote or consultation
Engage with our marketing or advertising
Visit and browse our website
4. How We Use Your Information

We use your personal information to:

Respond to enquiries and provide quotes
Deliver our products and services
Communicate with you throughout your project
Improve our website, services, and customer experience
Send marketing communications (where consent has been provided)
5. Disclosure of Your Information

We may share your information with:

Contractors, consultants, or suppliers involved in your project
Service providers (such as website hosting, CRM systems, and marketing platforms)
Legal or regulatory authorities where required by law

We do not sell or rent your personal information to third parties.

6. Cookies and Website Tracking

Our website may use cookies and tracking technologies to:

Improve website performance and user experience
Analyse website traffic
Deliver relevant advertising

You can disable cookies through your browser settings if you prefer.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the internet is completely secure.

8. Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if necessary.

To do so, please contact us using the details below.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.